FAQ
About Our Beef
Q: What types of beef do you offer?
A: We proudly offer two options:
- Grass-Fed & Grass-Finished Beef – Cattle graze on natural pastures their entire lives, eating only grass and forage. This creates beef that’s lean, nutrient-rich, and full of pure, pasture-raised flavor.
- Grass-Fed & Grain-Finished Beef – Cattle start on grass, then finish on a balanced diet that includes grains. This creates beef with beautiful marbling, giving it a juicy, tender bite and rich flavor.
Q: Why do you offer both?
A: Because every customer has different preferences. Some love the lean, nutrient-dense qualities of grass-fed beef, while others prefer the tenderness and flavor profile of grain-finished beef. At Kind Cattle Co., you get to choose.
Q: Is your beef humane and hormone-free?
A: Yes. All of our cattle are raised with kindness—no hormones, no unnecessary antibiotics, and plenty of open space.
Nutrition & Quality
Q: Is grass-fed beef healthier?
A: Grass-fed beef typically has higher omega-3 fatty acids, conjugated linoleic acid (CLA), and antioxidants. It’s leaner and nutrient-dense.
Q: What about grain-finished beef?
A: Grain-finished beef tends to have more marbling and a richer, buttery taste. While slightly higher in fat, it delivers a tender texture many people prefer.
Shipping
Q: Do you ship nationwide?
A: No, currently we only ship in Texas.
Q: How is the beef packaged?
A: All beef is vacuum-sealed, flash-frozen, and shipped in insulated packaging with dry ice to ensure safe delivery.
Storage & Cooking
Q: How long can you store your beef?
A: Up to 12 months in the freezer.
Q: Does grass-fed beef cook differently than grain-finished beef?
A: Yes. Grass-fed beef is leaner, so it cooks faster—use lower heat and avoid overcooking. Grain-finished beef has more marbling and is a little more forgiving when cooking.
Q: What’s the best way to thaw?
A: Thaw overnight in the fridge, or for faster results, submerge sealed packages in cold water.
Customer Service
Q: What if my order arrives thawed or damaged?
A: Contact us immediately. We guarantee freshness and will replace or refund your order if something goes wrong in transit.
Q: Can I return beef I don’t like?
A: Due to food safety laws, we cannot accept returns.
